At scrplay1, your privacy is more than a legal obligation — it is a core value we uphold. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data as an online casino player in Malaysia.
Scrplay1 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). As a data subject, you are entitled to all rights guaranteed under your local laws.
All data transmitted between your device and scrplay1's servers is encrypted with 256-bit SSL technology — the same standard used by Malaysia's leading banking institutions.
Scrplay1 has never and will never sell, rent, or commercialise your personal data to any third party for marketing or any other purposes.
Your personal data is stored on servers protected by multiple layers of security, including firewalls, intrusion detection systems, and strict need-to-know access controls.
You have the right to access, correct, and request deletion of your personal data at any time. We provide a straightforward process for managing your privacy preferences.
You may opt out of scrplay1 marketing communications at any time via the unsubscribe link in our emails, your account settings, or by contacting our support team.
Important Note: This Privacy Policy applies to all users of the scrplay1 platform, including website visitors, registered members, and anyone who interacts with our services through any device or channel. By using the scrplay1 platform, you agree to the terms of this Privacy Policy.
Scrplay1 ("we", "the platform", or "scrplay1.biz") is committed to protecting the privacy and security of every user's personal data. This Privacy Policy explains our approach to safeguarding your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
As an online casino platform serving players from across Malaysia — from Kuala Lumpur, Selangor, Johor, Penang, Sabah, Sarawak, and every corner of the country — we understand how vital trust is in the relationship between a platform and its users. That trust begins with transparency about how we handle your personal information.
Scrplay1 offers a wide range of online entertainment including slots, live casino, table games, and Sports Betting covering badminton and the Malaysia Super League. In providing all these services, we need to collect certain data — and this Privacy Policy is our commitment to you on how that data is handled responsibly and securely.
In the course of operating the scrplay1 platform, we may collect the following categories of personal data:
| Data Category | Sample Information | Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | Mandatory (KYC) |
| Contact Information | Email address, Malaysian phone number, residential address | Mandatory |
| Financial Information | Bank account number, account holder name, eWallet type | Mandatory (payments) |
| Login Data | Username, password (encrypted), login history | Mandatory |
| Game Data | Betting history, wins, losses, games played | Mandatory (service) |
| Technical Data | IP address, device type, browser, operating system | Automatic |
| Usage Data | Pages visited, time on platform, clicks, game preferences | Automatic |
| Communication | Support chat records, emails, feedback | Where applicable |
Scrplay1 only collects data that is strictly necessary to provide our services. We do not collect racial, religious, health, or any other categories of sensitive data that are irrelevant to the platform's operations.
Your personal data is collected through the following means:
When you register a scrplay1 account, you will be asked to provide basic details such as your name, email address, and phone number. For the KYC (Know Your Customer) process, a copy of your MyKad or other identity document may be required.
When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), the transaction data required to process your payment is collected and stored securely.
When you play slots, Live Casino, table games, or place Sports Betting wagers on scrplay1, our systems log your gaming activity for security, dispute resolution, and service improvement purposes.
Technical information such as IP address, device type, and browser is collected automatically via cookies and similar tracking technologies when you visit the scrplay1 platform.
When you contact the scrplay1 support team via live chat, email, or WhatsApp, your conversations and any information shared will be retained for reference and service quality improvement purposes.
Scrplay1 uses your personal data solely for legitimate purposes that are directly related to the provision of our platform services. The specific purposes for data use are as follows:
Scrplay1 does not sell, rent, or trade your personal data for commercial purposes. However, in the limited circumstances below, we may share necessary data with specific parties:
All third parties that receive data from scrplay1 are required to protect that data to a standard at least as stringent as our own Privacy Policy.
Scrplay1 retains your personal data only for as long as necessary for the stated purposes, or as required under Malaysian law. Our data retention guidelines are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of active account | Service provision |
| Financial transaction data | 7 years after transaction | AML legal compliance |
| KYC records / identity verification | 5 years after account closure | PDPA & AML Requirements |
| Game logs | 3 years | Dispute resolution |
| Customer support records | 2 years | Service quality |
| Technical data (server logs) | 12 months | Security & analytics |
| Marketing communication data | Until opt-out or account closure | Marketing consent |
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.
Scrplay1 continually invests in security infrastructure to protect your personal data from unauthorised access, modification, disclosure, or destruction. The security measures we have in place include:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by scrplay1:
Request a copy of your personal data held by scrplay1.
Request the correction of any inaccurate or outdated personal data.
Request deletion of personal data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format for portability.
Withdraw consent for consent-based data processing at any time.
To submit any request relating to your privacy rights, please email privacy@scrplay1.biz including your full name, scrplay1 username, and details of your request. scrplay1 will process requests within 30 days of receipt.
Scrplay1 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Types | Purpose | Duration | Opt-Out Available? |
|---|---|---|---|
| Login, session, security — the platform cannot function without these | Session / 30 days | No (required) | |
| Understanding how users interact with the platform to drive improvements | 2 years | Yes | |
| Save your preferences such as language, theme, and display settings | 1 year | Yes | |
| Display relevant advertisements and measure campaign effectiveness | 90 days | Yes |
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality and your overall experience on the scrplay1 platform.
The scrplay1 platform may contain links or integrations with third-party services such as payment providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX) and game providers. Please note that:
Scrplay1 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Where material changes occur, we will:
Your continued use of the scrplay1 platform after any amendments take effect will be considered as your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
This Privacy Policy was last updated on 1 January 2026. Version 3.2.